1 reviews | Active since Aug 2016
Advanced Repair Centre / Escalations team/ LG G5 useless
<p>1 month old LG G5 was sent for repairs twice. Barely even used the contract but Im being charged for a phone thats being repaired for the passed month with spares being ordered. Service is pathetic as I cant even speak to the Manager. Dont want this phone back or any LG cell..period! Want to cancel this contract which I'm paying R700 per month for. Huge inconvenience not having a reliable phone.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
I'm still without a phone and not using the sim card. Wasting my money paying R600 per month for nothing. The worst service ever. Elizabeth who is dealing with my query says she will get back to me but never does. I want my contract cancelled and to be reimbursed for the monthly installments.
I'm still without a phone and not using the sim card. Wasting my money paying R600 per month for nothing. The worst service ever. Elizabeth who is dealing with my query says she will get back to me but never does. I want my contract cancelled and to be reimbursed for the monthly installments.