Advance R334 credit advance which I did not take

Item: Vodacom
Rating: 1
Author: Mawande J

My vadacom number and my sim card and was ********** sim swap twice. And I was offline for two day from 29th and 30 th July 2022.after received my number I have a advance of R334 credit balance .which I don't know anything about And wrote an email to customer *** and 02.08.2022 got the response from a ladies Who promise to get back to me on 03.08.2022. till today What a 5 star bad service from vadacom

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Replies (1)

Vodacom's replyOfficial

17 Aug 2022, 08:09

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply17 Aug 2022, 08:09

Official