MK
Mose K

1 reviews | Active since Mar 2020

24 Sept 2025, 11:25

Advance airtime manipulation(**** & ripoff)

I took R250 advantage airtime today cause I wanted to get 30 GB data as I will only have money tomorrow and I have an assignment due today I couldn’t wait for tomorrow to buy data. I was surprised when I realised my advance was divided into multiples of R10.00 so each can be charged a fee separately. I never took an advance before so I didn’t know what to expect but turning that into 25 transactions that’s unacceptable. Now I understand why my parents always complained that their advance amount is always inflated

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Replies (1)
Vodacom
Vodacom's reply25 Sept 2025, 08:34
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team