admin fee must fall
<p>I am unsatisfied with the service from Vodacom, this admin fee is ridiculous and a ******* to loyal customers I have spent thousands of Rands on my Phone and i want to cut costs on my R523 contract a single person this is a helluva lot to oay for a phone. I went into vodacom today to get a better deal on my now expiring contract and they charge me an admin fee I wasnot happy to pay R150 for a simple contract move. Vodacom why are you chargin this admin fee???</p>
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Replies (2)
Vodacom's replyOfficial
01 Apr 2017, 06:04Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Apr 2017, 06:04
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
03 Apr 2017, 10:49As per our e-mail communication, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
R. Maart
Best regards,
Vodacom's reply03 Apr 2017, 10:49
Official
As per our e-mail communication, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
R. Maart
Best regards,