1 reviews | Active since May 2016

17 May 2016, 08:05

Admin Chaos as usual!!!!!

<p>i am a vodacom customer who has a current line , i then took over another line and it was linked to my account.now i didnt change anything i have got a current d/o which was running. vodacom cancelled my d/o themselves as when i phone first the dufus tried to lie to say the d/o came back, IT WAS NEVER PRESENTED!!!!!!!! i confirmed this with the branch at keywest who did the transfer, vodacom never presented the d/o because they cancellef the d/o i also received 2 reference numbers alas this didnt help i received and amount of r3108 which they didnt submit, i paid it then a ***** who wouldnt give his name spoke to me today saying i havent paid for 2 months being april and may now clownsville want their money apparently in advance, and they havent got a clue what they doing because they have unschooled staff working for them.they havent got anything to say as well. they are total idiot when it comes to do BASIC ADMIN.</p>

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Replies (1)
Vodacom
Vodacom's reply17 May 2016, 10:23
Official
Thank you for the posting. The matter will be escalated and a consultant will be in contact to assist with resolution. Kind regards, Vodacom Consumer Website Team

Best regards,