TN
Tshepiso N
1 reviews | Active since Jan 2018
11 Jan 2018, 13:51
admin
i've requested a refund from vodacom since 7th January 2018 and they gave me this email address which i think its not working( ********** i've been making follow up calls since monday they still haven't received my proof of payment which i sent sunday, monday, tuesday and thursday.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
11 Jan 2018, 14:29Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply11 Jan 2018, 14:29
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
28 Jan 2018, 14:45Dear Tshepiso
Thank you for your patience.
I've responded to you via SMS with feedback.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Best regards,
Vodacom's reply28 Jan 2018, 14:45
Official
Dear Tshepiso
Thank you for your patience.
I've responded to you via SMS with feedback.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Best regards,