Additional Line
<p>I have tried to app**** for an addittional line and keep getting an error at store level. Apparaently i have to wait for 48 hrs to reinstate finance when i sent through my documents to Vodacom to upgrade my portfolio from a P300 to a P500 and there is apparently nothing they can do. I have done everything i can ask. I earn R30 000 a month and i cant add a R600 a month phone contract. </p> <p>I have no negative info on all the credit beaurues and still nothing. </p> <p>Cant believe the service and no one wants to help. </p> <p> </p> <p>Kind Regards </p> <p>Jonathan Oakes </p> <p> </p>
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Replies (2)
Vodacom's replyOfficial
11 Jul 2017, 10:59Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply11 Jul 2017, 10:59
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
's updateReviewer Update
11 Jul 2017, 11:01No one ever gets back to you. Its ridiculous that all they say there is nothing they can do.
's update11 Jul 2017, 11:01
Reviewer Update
No one ever gets back to you. Its ridiculous that all they say there is nothing they can do.