RF
Rene F
1 reviews | Active since Apr 2010
13 Apr 2015, 09:53
Additional E on my accounts - someone spelling
I phoned the call center already twice - my accounts all has an additional E on next to my name. They made an error when they updated my accounts - I only have one name with starting with an R - but now on their accounts I have two initials R and E - my id is always given when I upgrade my contracts. Please vodacom how many more times do I have to request my details as being amended to what it should be? Account number: QV358528-8
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
13 Apr 2015, 10:48Hello fourier,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply13 Apr 2015, 10:48
Official
Hello fourier,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
