RF
Rene F

1 reviews | Active since Apr 2010

13 Apr 2015, 09:53

Additional E on my accounts - someone spelling

I phoned the call center already twice - my accounts all has an additional E on next to my name. They made an error when they updated my accounts - I only have one name with starting with an R - but now on their accounts I have two initials R and E - my id is always given when I upgrade my contracts. Please vodacom how many more times do I have to request my details as being amended to what it should be? Account number: QV358528-8

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Replies (1)
Vodacom
Vodacom's reply13 Apr 2015, 10:48
Official
Hello fourier,

Thank you for the posting.

The matter will be escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team