1 reviews | Active since Jan 2016
additional costs, they say it's free then it appears on your bill
The contract was recently upgraded, part of the contract is 10 gigs FREE data for 3 months, Suprise, Suprise. it's on my bill and i have to pay for it. an additional cost of over R500 its not small change and i have been a customer with them for over 20 years.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day,
Thank you for taking my call.
As discussed, your query has been addressed and resolved.
Regards,
UW
Good Day,
Thank you for taking my call.
As discussed, your query has been addressed and resolved.
Regards,
UW