MJ
Melissa J
1 reviews | Active since May 2019
29 May 2019, 15:59
additional cost not agreed to
I have been querying about this for more than a month now already, my husband took out a contract with Vodacom and did not agree on having insurance added to his contract, if they can't cancel this insurance immediately then I'm afraid we cancelling our contract all in all.
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Vodacom's replyOfficial
29 May 2019, 16:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 May 2019, 16:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team