ADDITIONAL CHARGES - NOT PART OF DEAL

<p>I upgraded in Dec on a "great" deal online. S7 Edge + Tab 3 for R699 pm. Got Jan bill & there was an additional invoice of R1993.24, the only description is S7Edge 7 a "combined" bill of R970.49! I logged a dispute on 19/01/17 - found out on Tuesday that the consultant allocated the query to the wrong department and this was only rerouted on the 27 Jan. No-one has gotten back to since 19th - all I get is the automated calls telling me I am in arrears and need to make arrangements to pay. And Tus my lines were suspended. Wed I made 2 calls @ an hour long. 1st transferred from one person to another & back. 1 hour later call gets cut! 2nd call over an hour repeating everything. After a promise to get line reconnected & to escalate the dispute, my line is still suspended. This is not on! Time to change networks! </p>