ADDING WHAT IS NOT ON THE CONTRACT

I app**** online for iphone 4s, white. I specifcally clicked the button where it says convert my prepaid number to contract . 4 different people called to confirm saying calls are recorded. I then confirmed i need my prepaid to be the one active. Phone was then delivered on the 2nd of September 2015. Vodacom activated their own sim card on the following day. <br> I called from 03/09/2015 until 16/09/2015, vodacom was stillnot activating my account. <br> Fine , the issue is .Vodacom debited my account on 07/09/2015 with R207.00 (97+110) whichwas correct bcos it was connection fee & contract bill for september. On the 17/09/2015, vodacom debited again R207 for connection fee & that we did not agree with because with the confirmation of my documents, we agreed on a monthly debit order of 27th my payday. <br> Unfortunately , there were no funds. My bank account status became a mess. I make sure I keep my account smooth but they messed it. They still have not cancel the other sim they activated. I still call everyday & pointed from here to there. My heart is troubled cos I brought myself problems, I am still not helped. I need VODACOM to write to ABSA & TELL THEM IT'S THEIR ERROR.it is ur