ADDING PRODUCTS WITHOUT MY CONSENT!

Item: Vodacom
Rating: 1
Author: Chante van der Walt

Yet again i get a ****ing statement with **** added on that was not app**** for nor approved by ME THE ACC HOLDER!!!! 2nd ****ing month in a row now and then I call about it and get told it's not *****!!!!!! REALLY SO TAKING MONEY FOR SOMETHING I DID NOT APPLY FOR OR ADD ON IS NOT *****?!

PHONE ME TODAY THE 2ND OF JUNE RE THIS! UTTERLY **** COMPANY!

Helpful (0)

Replies (2)

Vodacom's replyOfficial

02 Jun 2023, 07:45

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Best regards,

Vodacom's reply02 Jun 2023, 07:45

Official

Best regards,

Vodacom's replyOfficial

02 Jun 2023, 09:36

Dear Customer

Our records indicate that your query is currently being addressed by the relevant Agent (Donna) who has been in touch with you today 2 June 2023. Our records indicate she as well that the Agent will be in touch with you via email.

Regards

Vodacom Consumer Website Team

Best regards,

Vodacom's reply02 Jun 2023, 09:36

Official

Best regards,

ADDING PRODUCTS WITHOUT MY CONSENT!

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