1 reviews | Active since Jan 2018
Adding on bills
Vodacom loaded 20 gigs on a prepaid top up contract. After contacting then 11times and they assured me that it will be removed and taken off my billing, there was an amount of R1300 added to my bill. The 20 gigs was removed but they still charge me. I have 6 contracts with Vodacom for 5 years and will cancel all of them as they are pure *****s. Call centre agents useless!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team