1 reviews | Active since Dec 2016
Added Line on Existing Contract - Saga Continues
<p>So i went past Vodacom outlet today, the agent assisting me is still off sick, however, the manager who assisted me on Saturday simply passes a cursory comment to me that "she is back tomorrow"..... no "Mr Olivier we are sorting out this issue" or anything. Where is customer service in this country.</p> <p>Now i wait another day for "my agent" to return to see if this will be resolved.</p> <p> </p> <p>We are now on day 10!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
