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Gary O

1 reviews | Active since Dec 2016

29 May 2017, 11:32

Added Line on Existing Contract - Saga Continues

<p>So i went past Vodacom outlet today, the agent assisting me is still off sick, however, the manager who assisted me on Saturday simply passes a cursory comment to me that "she is back tomorrow"..... no "Mr Olivier we are sorting out this issue" or anything. Where is customer service in this country.</p> <p>Now i wait another day for "my agent" to return to see if this will be resolved.</p> <p> </p> <p>We are now on day 10!!!!</p>

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Replies (1)
Vodacom
Vodacom's reply29 May 2017, 11:44
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team