1 reviews | Active since Jul 2016
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I have four numbers with Vodacom. Previously all 4 were visible on my profile linked to my main number ********** .
The numbers are no longer visible.
I called the call Centre to ask for this to be resolved on 22 December (ref 1- ********** ********** ). This was escalated but was not resolved
I later received an sms asking if my query was resolved and responded “No” on 23 December
There has been no communication since then and it has not been resolved
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team