Add benefits you ask to cancel and cancel benefits you don't ask them to

<p>In February i like i do every month, purchased data with my airtime, only this time i selected the wrong choice and it said vodacom will approve. a few days later i got airtime so i called and advised the call centre that i had extra data and that they must please see what subscriptions are on my account and to cancel any new ones and i mentioned what happened with the approval message. She assured me there were no new or additional subscriptions! The next month it happens again but this time i am billed for FEBRUARY and MARCH so i call back... He mentions that i did the monthly USSD instead of 30 days and i told him but i called and asked the lady to cancel. He says he has now cancelled it but i have to pay. I WILL NOT PAY!!! i am prepared to go to a lawyer. Our calls are recorded. You can go back to the call where i asked to please check and to cancel all subscriptions besides my normal flexi uChoose package. Not even 10 minutes after my 45 minute call yesterday i get an sms saying that MY GIG ZERO has been ACTIVATED!!! *** is wrong with vodacom? Do you people know what you are doing? I want this sorted out! i want those two months removed from my account and i want a MANAGER not a call centre supervisor to call me!</p>