Actively getting worse and worse.
Absolutely terrible service. The reason I went with vodacom was because they seemed to have more reliable coverage in my area during loadshedding.
Now instead, they are barely functional with or without loadshedding.
I contacted Axxess, and they told me, vodacom told them "there was an issue but it's now resolved". If it's resolved then why am I still experiencing an issue? If this is vodacom's standard for a "resolved" issue, there's no hope for the future of their brand.
This is exactly why this country needs competition from starlink. Everyone has become so lax and pathetic when it comes to providing any form of service to customers here!
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Replies (2)0
Replies (2)'s updateReviewer Update
10 Mar 2026, 21:21This has been going on for several days now!
Today it was again slow and unstable, but now suddenly it's completely offline again!
In what universe is this acceptable!
If this isn't fixed in the next day I'm canceling and moving to MTN.
I'm done putting up with this pathetic service
Today it was again slow and unstable, but now suddenly it's completely offline again!
In what universe is this acceptable!
If this isn't fixed in the next day I'm canceling and moving to MTN.
I'm done putting up with this pathetic service
's update10 Mar 2026, 21:21
Reviewer Update
This has been going on for several days now!
Today it was again slow and unstable, but now suddenly it's completely offline again!
In what universe is this acceptable!
If this isn't fixed in the next day I'm canceling and moving to MTN.
I'm done putting up with this pathetic service
Today it was again slow and unstable, but now suddenly it's completely offline again!
In what universe is this acceptable!
If this isn't fixed in the next day I'm canceling and moving to MTN.
I'm done putting up with this pathetic service
's updateReviewer Update
11 Mar 2026, 22:58Note, even though Vodacom said a consultant would contact me, nobody has contacted me.
The irony is this is most likely because my phone is also using a vodacom sim, and the connection so is so bad they can't get a hold of me.
The irony is this is most likely because my phone is also using a vodacom sim, and the connection so is so bad they can't get a hold of me.
's update11 Mar 2026, 22:58
Reviewer Update
Note, even though Vodacom said a consultant would contact me, nobody has contacted me.
The irony is this is most likely because my phone is also using a vodacom sim, and the connection so is so bad they can't get a hold of me.
The irony is this is most likely because my phone is also using a vodacom sim, and the connection so is so bad they can't get a hold of me.