TM
Tidimalo M
1 reviews | Active since Jun 2020
20 Jun 2020, 23:03
Active account affecting credit score !
Basically, I had cancelled by cellphone contract in December 2018 mainly because of data that runs out quicker than a flash of light. I have requested Vodacom to close off this account to reflect the account inactive at the credit bureau. To this date the account is still active affecting my affordability score on my credit score..
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Vodacom's replyOfficial
21 Jun 2020, 11:01Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Jun 2020, 11:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team