Activation of sim taking forever
<p>I received my ipad on 1 March and followed instructions to activate the sim card. After 48hrs still no activation. I called ********** . I was told there is a problem with activation because it's the end of the month and I should wait another 14 days. I panicked because I need to advise Vodacom within 14 days if I'm not happy with the ipad, so I called again and was told to take sim out and put it back and sim will be activated, but still nothing. I phoned again and was told that sim should've been activated. On this call I was told that it would take another 7 days which is unacceptable. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
The reported incident has been reviewed and address.
Please refer to our recent consultation and detail to follow.
Warmest regards
Elroy
The reported incident has been reviewed and address.
Please refer to our recent consultation and detail to follow.
Warmest regards
Elroy
