JT
Janice T
1 reviews | Active since Jan 2021
03 Jan 2023, 16:15
Activation of products without consent
I cancelled my contract 2 months ago and the guy wanted to sell me a data package. I explained to him that I was not interested. My contract has been cancelled but I am now paying for a data package I did not agree to. I then sent them an email with my details and marked it as a complaint, yet no response.
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Vodacom's replyOfficial
04 Jan 2023, 08:24Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jan 2023, 08:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team