JM
Jack M

1 reviews | Active since Aug 2020

31 Aug 2020, 10:01

Activation of my phone

My phone was suspended, we agreed that I must pay 2000 and then after 48 hours they will unlock my phone then I will pay the remaining amount at the end of September, but I had a very strong conversation with the consultant they decided not to unlock my phone, they said I must first pay all the money am owing to them, now I cant make any outgoing calls, that's the worst service I have ever received from vodacom, they are so arrogant I cant wait for my contract to expire with them, i will never ever take a vodacom contract never!!!!

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Replies (1)
Vodacom
Vodacom's reply31 Aug 2020, 10:19
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team