JM
Jack M
1 reviews | Active since Aug 2020
31 Aug 2020, 10:01
Activation of my phone
My phone was suspended, we agreed that I must pay 2000 and then after 48 hours they will unlock my phone then I will pay the remaining amount at the end of September, but I had a very strong conversation with the consultant they decided not to unlock my phone, they said I must first pay all the money am owing to them, now I cant make any outgoing calls, that's the worst service I have ever received from vodacom, they are so arrogant I cant wait for my contract to expire with them, i will never ever take a vodacom contract never!!!!
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Replies (1)Vodacom's replyOfficial
31 Aug 2020, 10:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Aug 2020, 10:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
