1 reviews | Active since Jul 2015
Activation of a Vodacom Simcard for a Router
Dear Hello Peter Users,
I would to advise you that Vodacom has bad customer service ever. I have app**** for a router (Mobile Wi-Fi R216) and I have received the router towards the end of July 2017. The router comes with a 2GB data monthly and I was told that the simcard will be activated automatically. However since the day I received the router until now the simcard has not yet been activated and therefore for the past 2,5 months I haven't had a data.
It would be really appreciated if Senior Vodacom representative contact me and sort this out ASAP because I am really disappointing with Vodacom service!!!!!!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good Day Odwa
Thank you for taking my call earlier.
Kindly note that this matter is being addressed. See feedback sms'd to your contact number.
Regards
RO
Good Day Odwa
Thank you for taking my call earlier.
Kindly note that this matter is being addressed. See feedback sms'd to your contact number.
Regards
RO