Activation dispute with new Data and Router Contract.

<p>Good day</p> <p> </p> <p>It has been more than a week of wich I am stuggeling to resovle the following problem:</p> <p> </p> <p>I was contacted via phone with regards to the special of 5GB Data at Day and 5GB at night at R199.00 which I would supposedly be using on my phone with this “great deal” I will receive a free router as well free of charge. Also the 5GB night time seems also not available. On top of this I see my account for this whole exercise is already over R300.00. This is clearly not even close to the R199.00. When trying to resolve this whole mess I went to my Local Vodacom Shop- which was clearly not interested in helping me then I contact the call centre which at the first round did not come back to me as promised thus I did the whole exercise a second round, needless to say not much joy received only that my account will be corrected at the end of the I am at round 4 via Customer care mail and still this is not resolved even after I have forwarded a copy of a recording on my phone. They confirmed estimated 5 times that the total contract will only me R199.00 Yesterday I was informed that I will be contacted after 12 today this did not even happen either.</p> <p>Vodacom is very quick to sell a contract but very slow in resolving any issues afterwards .</p> <p> </p> <p>Regards </p> <p>Zelda.F</p>