Activation department doesn't care to help

I ordered a new contract for my GF and received the phone and sim on Friday (15-05-2015), i called activations and they told me it would take 8 hours, Saterday I called again and they told me to keep the sim out of the device for an hour, after an hour and a half I phoned again with the same story but later the department was closed. Phoned again yesterday 4 times with the same stories and they guaranteed me that it would be activated at 19:00. It wasn't, phoned again and told me that it hasn't been activated, phoned this morning 2 times to tell me it is acativated but it's Not and I should qait 48hours. I have had nothing but headaches with voda**** the last year and will not renew my contract this month, and will cancel the new one and move to MTN. Enough is enough.