OK
Otshepeng K
1 reviews | Active since Mar 2018
08 Sept 2023, 09:35
Activation
Am very unsatisfied with the service from vodacom, been calling all to get my phone re-activated. But it seems like no one knows how to do it. Speaking to consultant after consultant is very exhausting. They said the phone tlks up to 72hrs and still there is no difference. Am really disappointed on how they work with the system everyday but cannot re-activate the outgoing calls. This is tiring really.
This is seriously not on
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
08 Sept 2023, 10:06 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Sept 2023, 10:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
