Activating Vodacom Sim

Item: Vodacom
Rating: 1
Author: Jacqueline M

I received my new phone which is on contract today with a new sim. And my start pack. Even now my sim is not yet activated and now is been more than 24 hours . I tried to get the help on the online chat because i dont use Vodacom sim to call Vodacom, but the lady by the name of Belinda who was helping me told me she wont be able to help me i should find the nearest Vodacom store.

I was very Disappointed that i have to waste my petrol to drive find Vodacom shop for my sim to be activated.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

26 Jun 2019, 14:23

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Best regards,

Vodacom's reply26 Jun 2019, 14:23

Official

Best regards,

Vodacom's replyOfficial

26 Jun 2019, 19:01

Dear Jacqueline

Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.

Have a great day further.

Vodacom Consumer Website Team

Best regards,

Vodacom's reply26 Jun 2019, 19:01

Official

Best regards,

Activating Vodacom Sim

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