Activating my fiber connection

<p>I recently app**** for a Wi-FI fiber package . All documents were completed and signed and the fiber line installed by Telkom </p> <p>All I need now is for Vodacom to complete their part of the connection as my ISP </p> <p>I have since Monday via e-mails and telephone calls to the Fiber Call Centre tried to get a scheduling date ,but to no avail and all excuses</p> <p>I am still awaiting promised feedback - All I need to know is the date of connection so I can arrange for access to my Estate. This surely cant be difficult </p> <p>What is even more frustrating is that there is no dedicated complaints access to Vodacom senior management and you are directed back to the call centre who fails the customer</p> <p>Trust that this avenue will illicit the required response by Vodacom</p> <p>Unfortunately I have also not yet received a formal client number form them but are on record </p> <p> </p>