Activate Voice mailbox / USELESS CALLCENTRE
<p>Just how difficult is it for Vodacom to activate a voice mailbox? I have been trying to activate my mailbox since last year May. I never deactivated it myself. This has great repercussions. Vodacom - what can I do to help you do what I pay you to do? You are very quick to grossly overcharge yet you cannot do the most basic thing? My mailbox after almost a year, has now been activated, but is blocked with a mysterious paasword.</p> <p>I have been told by Customer Service that Vodacom has developed the functionality to activate a paasword, but not to lift or deactivate a voicemail password! Brilliant Vodacom! Amazing Customer Service! Can I pay only half my bill till you sort yourselves out?</p> <p>Your Customer Service is the worst I've experienced anywhere ever.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
