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Cynthia C
1 reviews | Active since Nov 2019
11 Aug 2020, 13:45
activate my simcard
I took up a contract a week ago and was told the new simcard will be active in 24 hours. it still not activated.
I called was told it was reset and nothing.
I want it activated as i will be paying for airtime i dont have.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
11 Aug 2020, 13:59Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply11 Aug 2020, 13:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
12 Aug 2020, 15:35Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised accordingly. Please find attached a link below to locate a store close to you.
https://www.vodacom.co.za/cloud/contact-us/find-a-store Regards Consumer Website Team
https://www.vodacom.co.za/cloud/contact-us/find-a-store Regards Consumer Website Team
Best regards,
Vodacom's reply12 Aug 2020, 15:35
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised accordingly. Please find attached a link below to locate a store close to you.
https://www.vodacom.co.za/cloud/contact-us/find-a-store Regards Consumer Website Team
https://www.vodacom.co.za/cloud/contact-us/find-a-store Regards Consumer Website Team
Best regards,
CC
Cynthia C's updateReviewer Update
12 Aug 2020, 17:26Thank you for your assistance.
CC
Cynthia C's update12 Aug 2020, 17:26
Reviewer Update
Thank you for your assistance.