RP
Rudolf P

1 reviews | Active since Sept 2022

04 Jul 2023, 07:37

******** action

Please do not do business with Vodacom telemarketers. They are a bunch of *********** ********s that is working with permission from Vodacom.

I was ******* to have some value added services for the remainder of some of my contracts. I was told that my total invoice will be R3100, only to find it is now R4700. After no joy from customer care I went to my local Vodacom branch. They informed me that they deal on a daily basis with customers that was ******* by Vodacom telemarketers. So it is very clear that Vodacom approve of this ********* and ******** behavior. It is my humble request that this person be promoted to Head office as she surely knows how to commit *****.

0
Replies (1)
Vodacom
Vodacom's reply04 Jul 2023, 07:48
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team