RP
Rudolf P
1 reviews | Active since Sept 2022
04 Jul 2023, 07:37
******** action
Please do not do business with Vodacom telemarketers. They are a bunch of *********** ********s that is working with permission from Vodacom.
I was ******* to have some value added services for the remainder of some of my contracts. I was told that my total invoice will be R3100, only to find it is now R4700. After no joy from customer care I went to my local Vodacom branch. They informed me that they deal on a daily basis with customers that was ******* by Vodacom telemarketers. So it is very clear that Vodacom approve of this ********* and ******** behavior. It is my humble request that this person be promoted to Head office as she surely knows how to commit *****.
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Replies (1)Vodacom's replyOfficial
04 Jul 2023, 07:48 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jul 2023, 07:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
