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andre V
1 reviews | Active since Jul 2020
17 Jul 2020, 11:16
Acting Like The Banks
This is the forth time complaining about the same thing, last month you promised that my query is resolved but surprisingly this month the same cancelled contract is included in my bill, please close my 082 859 contract as well and put it on prepaid im tired dealing with your incompetence every month
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Vodacom's replyOfficial
17 Jul 2020, 13:53Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Jul 2020, 13:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team