Acting as ******* financial provider
Vodacom allows 3rd party provider subscriptions to be debited off my vodacom account WITHOUT MY PERMISSION as the account holder. This is absolutely UNACCEPTABLE and *******. Vodacom are acting as a financial institution in my behalf and without my permission. I will be taking legal action against them.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
05 Jun 2023, 11:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Jun 2023, 11:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team