MR
Michelle R
1 reviews | Active since Jul 2022
24 Feb 2023, 09:39
Acount incorrect billed
If i can cancell my contract i would do so with imediate affect evey time my account is just higher and higher each month and when you call you dont get assistance Please vodacom contact me urgently
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
24 Feb 2023, 10:06Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 Feb 2023, 10:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
27 Feb 2023, 15:37Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that the Subscriber Collections Division made contact and advised accordingly. Regards Consumer Website Team
Best regards,
Vodacom's reply27 Feb 2023, 15:37
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that the Subscriber Collections Division made contact and advised accordingly. Regards Consumer Website Team
Best regards,