AS
Allister S
1 reviews | Active since Mar 2015
11 Mar 2026, 11:54
***ACOM!!!!
So the **** service I received from Vodacom continues, I never got any confirmation on my contract details being updated. Am I supposed to do it all for you guys to do your job, now the 082135 number doesn't work. The coverage is more *** than before.
Now I get a message about the router being used being the incorrect one but they supp**** it. My energy is just not for this situation right now. Do they intend to fix it all, probably not. Vodacom you are an insult to how things should work!
NOW I WAIT FOREVER AND A DAY TO GET A CALL THAT WILL LEAVE ME WONDERING IF THIS IS EVEN WORTH IT!!!!!!!!!!
I just got this home fibre upgrade now they already also increasing prices!!!!
Helpful (0)
Replies (5)0
Replies (5)
Vodacom's replyOfficial
11 Mar 2026, 12:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply11 Mar 2026, 12:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
03 Apr 2026, 15:18Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Kindly note that your query has been addressed by the relevant department.
Regards, Vodacom Consumer Website Team
Kindly note that your query has been addressed by the relevant department.
Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Apr 2026, 15:18
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Kindly note that your query has been addressed by the relevant department.
Regards, Vodacom Consumer Website Team
Kindly note that your query has been addressed by the relevant department.
Regards, Vodacom Consumer Website Team
Best regards,
AS
Allister S's updateReviewer Update
05 Apr 2026, 13:05Still not sorted, your entire company is a joke!!! My connectivity is down and you don't care how this affects my employment!!!
AS
Allister S's update05 Apr 2026, 13:05
Reviewer Update
Still not sorted, your entire company is a joke!!! My connectivity is down and you don't care how this affects my employment!!!
AS
Allister S's updateReviewer Update
06 Apr 2026, 10:51All lies, you can't sort out ****. I could see this happening, no connection, 0 accountability from Vodacom. Endless phonecalls that yield no result, untrained staff that can't do their job. No concern for customers, you guys should take this company and bury it because it's worth more gone.
What the hell did I get myself into
What the hell did I get myself into
AS
Allister S's update06 Apr 2026, 10:51
Reviewer Update
All lies, you can't sort out ****. I could see this happening, no connection, 0 accountability from Vodacom. Endless phonecalls that yield no result, untrained staff that can't do their job. No concern for customers, you guys should take this company and bury it because it's worth more gone.
What the hell did I get myself into
What the hell did I get myself into
AS
Allister S's updateReviewer Update
10 Apr 2026, 15:47Still not sorted
AS
Allister S's update10 Apr 2026, 15:47
Reviewer Update
Still not sorted