ACCOUNTS WITH NO ANSWERS

<p>There is a number on my statement that is not my number and this number has an amount outstanding. I have called numerous times and have different ref numbers going back to last year December. I call Vodacom almost every week to get answers with no luck. One person transfer you to the other asking the same security questions over and over. After 40 min in and still no answers they just cut you off. They do not phone back and make empty promises. No one can tell me what the amount is for and numerous times I have been told it will be credited but to date nothing has happened. I keep getting calls from a computer about an oustanding amount and that they want to disconnect me. I have asked that this stop happening until I can get some feedback which is not happening. </p>