AP
Anonymous P
1 reviews | Active since May 2017
03 Jan 2019, 13:53
Accounts useless
USELESS. You are billing me not once before the 10th of the month. Now in January you are suspending my account on the 3rd.
You will not get any loyalty from you customers. EVER
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
03 Jan 2019, 14:23Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Jan 2019, 14:23
Official
Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
07 Jan 2019, 11:32Dear Customer
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your account is Managed by our Business department. Please contact them on *** or send an email to *** as they would be best equipped to assist you.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your account is Managed by our Business department. Please contact them on *** or send an email to *** as they would be best equipped to assist you.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Jan 2019, 11:32
Official
Dear Customer
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your account is Managed by our Business department. Please contact them on *** or send an email to *** as they would be best equipped to assist you.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your account is Managed by our Business department. Please contact them on *** or send an email to *** as they would be best equipped to assist you.
Regards,
Vodacom Consumer Website Team
Best regards,