EM
Eusebia M

1 reviews | Active since Jul 2015

01 Mar 2018, 06:51

Accounts *******

Vodacom did an upgrade without my concern I queried about this but got no help I was the contacted by lawyers stating that I have been handed over cause I did a reversal they suspended my sim card extra charges when done on my account without my concern

0
Replies (2)
Vodacom
Vodacom's reply01 Mar 2018, 07:44
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply22 Mar 2018, 08:20
Official

Good day Eusebia,

We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Theo

Best regards,