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Bianca B
1 reviews | Active since Jun 2017
29 Jan 2020, 09:53
Accounts query
I am trying to get through to customer care to no avail the same message on repeat, the lines are busy and I get cut off. My credit score is on poor because I owe Vodacom R1. R1?? My bill that was paid via debit order. No invoice received either. Can a someone please contact me and sort out this mess.
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Vodacom's replyOfficial
29 Jan 2020, 11:15Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Jan 2020, 11:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Bianca B's updateReviewer Update
30 Jan 2020, 16:57I am trying to buy a house and this is affecting the process. Could someone please assist me
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Bianca B's update30 Jan 2020, 16:57
Reviewer Update
I am trying to buy a house and this is affecting the process. Could someone please assist me