1 reviews | Active since Nov 2016

07 Nov 2016, 10:15

Accounts not up to standard

<p>I couldn't upgrade because "system" shows i still owe over 2 grand. I always pay at the 2nd of each month and vodacom always calls me until about 10-12 of each month with a automated voice call. Now i cant upgrade until they decide to process payment. Not satisfied and will not advise anyone to have a contract with them. </p>

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Replies (1)
Vodacom
Vodacom's reply07 Nov 2016, 10:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team