MS
Monica S

1 reviews | Active since Dec 2014

26 Feb 2018, 16:31

Accounts dept is very frustrating to deal with especially after payment was made.

Please refer to my disagreement in connection with Android purchased from Elite. Reference A2-APAC-OHD197 Re-Re-Re handled by one Mr. Randell. Account number ********** 6-4

He asked me to pay the account in full which I did and he cancelled the contract as agreed as end dec/jan.

I am still getting haressing calls every morning at 8 o’clock . This has to stop you have been paid in full. Please loose my contacts, my number and everything else that I ever had to do with Vodacom and get those vultures of your to stop calling me

Payment was made at shoprite LADYBRAND amount 300.00 account number is ********** 6-4 name Monica Safi transaction number ********** ********** 29 dated 2018/02/21 at 10.37

Please acknowledge by way of a receipt on ********** Thank you Monica Safi

0
Replies (1)
Vodacom
Vodacom's reply27 Feb 2018, 06:34
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team