1 reviews | Active since Jun 2016

29 Sept 2016, 08:26

accounts dept dilemma

<p>I phoned in in August to cancel my debit order. Up till today it's not cancelled. I phoned in 4 times already. I am not working and I got a charge for not having money in the account exactly why I cancelled . Its not fair because I phoned in. Why are these guys not doing their jobs? Really unprofessional.</p>

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Replies (1)
Vodacom
Vodacom's reply29 Sept 2016, 09:43
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team