1 reviews | Active since Aug 2016

26 Aug 2016, 06:16

Accounts Department Pathetic

<p>My application at Bayside was declined for an account that was paid up more than 8 years ago. I have had an account with Vodacom again since Nashua Mobile transferred my line to them. It has been paid on time every month via debit order. I have confirmed with Transunion that my credit status is good. I was able to confirm this with Transunion within 5 minutes. I am still waiting on Vodacom to do the same for 3 days!!! </p>

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Replies (1)
Vodacom
Vodacom's reply26 Aug 2016, 09:54
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team