Account's department is useless (My 3rd Vodacom review in 6 Months)

Wish I could give 0 stars for Vodacom, it took me more than 6 months of **** to get WIFI and eventually got it. Now Vodacom sends me statements and invoices every second month on odd days instead of every month, and although I told them to set up a debit order for my account, the first month never went off. The second month on and odd day, not the day I requested the debit order to go off, they took two months debit orders at once. The third day again no debit order went off and now I get communication that my account is in arrears. How the hell did Vodacom get to where it is if it can't even do basic **** right!!

Ps. Zero contact detail for their account department. You have to go via customer care and then hold for either the wrong department or hold until the call cuts. Absolutely useless.