EW
Erika W

1 reviews | Active since Sept 2016

01 Sept 2016, 07:52

Accounts department is no good

<p>Your accounts department is the worst ever. I get a statement of R138.50 but then you debit my bank account with R2188. Then you think it is ok to give me the money back as a credit on my statement. Vodacom is a bunch of *****s!!!!! This is the 3rd time that Vodacom is *****ing cash from me and this will be the last. Vodacom WILL pay my money bac****</p>

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Replies (1)
Vodacom
Vodacom's reply01 Sept 2016, 10:47
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team