Accounts debited incorrectly
<p>vodacom has been debiting my mother's account twice for the past two months and this has inconvenienced us greatly they are debiting quite a lot of money on a contract that has been cancelled a while ago. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Thakhani,
We've tried calling you but failed to reach you.
Please advise the account holder to contact our Cancellations Department on *** (free call from a Vodacom sim card) for assistance with cancellation of the number/s.
Regards,
UW
Best regards,
Dear Thakhani,
We've tried calling you but failed to reach you.
Please advise the account holder to contact our Cancellations Department on *** (free call from a Vodacom sim card) for assistance with cancellation of the number/s.
Regards,
UW
Best regards,