Accounts/Billing

<p>I upgraded one of my contracts in June this year. I specifically asked to be kept on the exact same package that I previously was on. My bill should be R1263 for both my contracts. My June &July bill was right. August was double debited & had to be refunded. However in September my bill was R1793 for both contracts which has been paid but as it stands today my bill is R5,322.51for just the one contract. I called customer care to find out what was going on & they said that it was due to out of bundle usage. My contract was supposed to be capped at 75 min airtime, 200MB of data & 200 sms. I am so sick & tired of Vodacom always getting me billing incorrect.</p>