Hellopeter
Share Your Experience
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Chris C

1 reviews | Active since Jul 2011

09 Apr 2021, 08:38

Accounts are a shambles!

I have issues with my account that is simply not being rectified. There are credits due to me but it is not being accounted for.

Please can someone with accounts experience call me to rectify this!

0
Replies (4)
Vodacom
Vodacom's reply09 Apr 2021, 09:00
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
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Chris C's update13 Apr 2021, 11:13
Reviewer Update
No response, not surprised at all!
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Chris C's update16 Apr 2021, 09:41
Reviewer Update
Oh no! You try once to call me, when I'm in a meeting and cannot answer, then deem this an attempt to actually get hold of me!? You flippen kidding me!

Then you want me to call your call center for help?!

What a joke!

I want a call by 12 today or I'm going viral! Twitter, Facebook, Mybroadband, Instagram!

Watch me, this is going to get real!
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Chris C's update19 Apr 2021, 08:07
Reviewer Update
Check your Twitter feed! Next, Mybroadband!