accounts and payments

<p>I have contracted vodacom a number of times since last year Oct 2016 wrt assistance with a payment plan. </p> <p>In december i finally managed to get some assistance with cancelling my contracts and cancelled my debit orders as well and got confirmation with them that I will be only be paying the agreed about. </p> <p>In january this year i contacted them again as they still did not cancel the contract and is accumulating fees. In addition I sent them an email that is was confirmed as cancelled and that any additional moneys will not be paid - to date STILL NO RESPONSE and to date the contracts still have not being cancelled, I am paying the agreed amount and my account is STILL accumulating Debt. This is initially what I try to avoid and instead they are putting my into more debt. </p> <p>VODACOM I RECOGNISED THAT I WAS FINANCIALLY NOT COPING AND DID SOMETHING ABOUT IT TO AVOID BEING BLACKLISTED - YOU ARE DIRECTLY TO BLAME FOR THE ADDITIONAL STRAIN - YOUR STAFF IS ***********. </p>