accounts and billing , oh there is none

<p>my husband got a phone on contract by vodacom(they phoned him with the promotion and delivery) in december, after delivery of the phone they debited way more then they should he cancelled the next day over the phone, within less than a 7 day cancel period, which then the collected the phone at his worksplace agian on the 30th of december 2016, on the 31st he had a stroke since then he is disabled. and we never heard anything from vodacom agian. all of a sudden a account came this month stating he owes over R1300 for it, well thats nice if the sim wasnt even activated anfd the phone never opened and returned?? well i dont know who isnt doing their job, but will not pay a cent for something he doesnt even have. i mean its been 5 months since you got it back?? check youre calls which you like to record so much and listen to it agian.and please sort this. because off a contract you miss leaded and he cancelled. and still cant sort it out.</p>